Returns & Exchanges

At Nikura, we want you to be completely satisfied with your wellness journey, which is why we offer a 30-day return policy for any unused and unopened products. If your order doesn't meet your expectations, our team is dedicated to making it right through a simple and transparent process.

1

Initiate Your Request

Contact our customer support team via email with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Carefully pack your items in their original, unopened packaging to ensure they remain protected during transit back to our facility.

3

Ship the Items

Affix the provided return label to your package and drop it off at any authorized courier location; please retain your tracking receipt.

4

Receive Your Refund

Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing