Frequently Asked Questions

Everything you need to know about our natural beauty and wellness products.

Are Nikura products 100% natural and cruelty-free?

Yes, we pride ourselves on sourcing high-quality, pure ingredients. All our essential oils and beauty products are 100% natural, vegan-friendly, and never tested on animals.

How long does shipping take within the UK?

Standard shipping typically takes 2-3 business days. We also offer an express delivery option at checkout for those who need their wellness essentials sooner.

What is your return policy for beauty products?

We offer a 30-day return policy for unused and unopened products in their original packaging. Due to hygiene reasons, we cannot accept returns on items that have been opened or used.

Can I use your essential oils directly on my skin?

Pure essential oils are highly concentrated and should always be diluted with a carrier oil, such as jojoba or almond oil, before topical application to avoid irritation.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated automatically at the checkout stage.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.